Carol’s Daughter online
I’m about to call it a night, but not before giving props to James Andrews of The Key Influencer and Lisa Price, owner of Carol’s Daughter, for pulling off something that I hope more businesses do: holding an online video forum for customers.
Carol’s Daughter is a line of hair and skin products primarily for women of color. James set up a session on ustream for customers and soon-to-be-customers to speak with Lisa about her business and her life. Lisa also has a Mother’s Day promotion going on at Carol’s Daughter TV.
The session was a wonderful way to put a voice and face to the woman behind the products. Also, in the Cluetrain vein, the session fomented two-way communication. Viewers could call in or type in their questions.
I called in and talked to Lisa, asking her a few questions about the availability of her products in Europe and for some hair tips. She was extremely gracious.
There were a couple of hiccups, like the mics being way too hot when folks laughed and we got started late. But other than that, the session was fab. Businesses, take note.
Also, I’ve got to send a shout out to Lynne Johnson. I wouldn’t have known about this unless she’d sent me the e-mail.
Also hi to Calinative, George, J Brotherlove (did you make it in?), Bill and the other folks I chatted with.
Alright, off to bed.
Hey, sis! I remember your call especially for the fact that you said it was PAST your bedtime and you were about to go to sleep. I appreciate you staying up. I was trying to play but Lynne was on my computer and so was @netdoc66 (twitter) so I was just admiring from afar and I answered the phone when you called. @keyinfluencer was SOO happy you called. I was too!! Thanks for making our day. Lisa was REALLY impressed that you called!! [hugz]
Comment by Jennifer — May 2, 2008 @ 11:13 pm
Hey!!!!!! I heard folks mentioning your name! Or I saw them type it.:-) I’m sure you already know this, but the session took CD to a whole other level! I peeped your sites and photos too….absolutely fabulous!!
Comment by RT — May 2, 2008 @ 11:23 pm
So that was you that called in from Switzerland. I was watching on Ustream but I couldn’t get the chat window from work. The fact that you called in definitely shows the power of social media for business.
I just wanted to say “Hi” and left a comment on your other blog since Jennifer posted a link on Twitter.
Comment by Kenya — May 11, 2008 @ 5:52 pm